✳  UI UX DESIGN · SAAS PRODUCT DESIGN

SaaS product design built around activation and retention.

End-to-end SaaS UX and UI design — onboarding, core workflows, settings, billing, and admin — designed to get users to value fast and keep them there.

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✳  OVERVIEW

In SaaS, design is a growth lever. Every extra step costs you activation, retention, and expansion.

I design B2B and B2C SaaS products end to end: the onboarding that gets a new account to its first win, the core workflows power users live in daily, and the unglamorous surfaces — permissions, billing, admin — that decide whether teams renew. Every decision is tied to a funnel metric.

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✳  THE CHALLENGE

The usual SaaS bottlenecks.

Signups don't reach first value

Users create an account, hit an empty state, and never come back.

Power users hit a ceiling

The product handles simple cases and collapses under real-world complexity.

The UI grew by accretion

Years of shipped features and no system — inconsistent, bloated, hard to learn.

Expansion revenue stalls

Nobody discovers the plan-limited features that justify the upgrade.

✳  WHAT I DO
Onboarding & activation design

Guided setup, sensible defaults, and empty states that lead to a first win.

Core workflow design

The screens your users live in — dense, fast, and learnable.

Information architecture

Navigation and hierarchy that scale as your feature set grows.

Admin, roles & permissions

Multi-tenant, multi-role surfaces designed for real team structures.

Pricing, plans & billing UX

Upgrade paths and paywalls that convert without feeling coercive.

Design system foundations

A component library so your team ships consistently without me.

✳  MY APPROACH
Process visual
  1. Funnel auditMap the journey against your activation and retention data.
  2. Flows & IARestructure the paths that matter before touching visual design.
  3. UI designHigh-fidelity screens with every state — empty, loading, error, edge.
  4. Handoff & iterateSpecs, components, and support through build and post-launch.
✳  WHAT YOU GET
End-to-end flows
Signup through core workflow, with every state accounted for.
Production UI kit
Components, tokens, and documentation your engineers can build from.
Activation plan
Prioritized changes mapped to the funnel step each one improves.
✳  BENEFITS
Higher
Signup-to-activation rate
Lower
Time to first value
Fewer
Support tickets per account
Stronger
Expansion and renewal
✳  WHO IT'S FOR
Seed to Series B SaaS

Get from working product to product people recommend.

Teams without a designer

Senior design capacity without a full-time hire.

Products due a rebuild

Modernize the UX and UI without losing the users you have.

✳  WHY WORK WITH ME

A design partner who thinks in funnels, not just in frames.

Designer who shipsI work inside real product constraints, so what I hand over gets built — not reinterpreted.
8+ years across AI & SaaSFintech, healthcare, B2B SaaS, e-commerce, and AI-native products.
Lean and fastFocused weekly cycles with visible progress — no long silences, no design theater.
Metric-firstEvery engagement starts with the business number we are trying to move.
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✳  INDUSTRIES I SERVE
01FintechPayments · Banking · Compliance

Secure software for banking, payments, and finance.

Trust & security UXOnboarding & KYC flowsFinancial dashboards
Fintech visual
02Real Estate & ConstructionProperty · Projects · Field teams

Smarter property and construction management software.

Listing & search flowsProject trackingField-ready mobile UI
Real Estate and Construction visual
03HealthcarePatients · Clinicians · Access

Digital healthcare solutions for better patient care.

Accessibility-first designBooking & recordsClinical dashboards
Healthcare visual
04TechnologyPlatforms · APIs · AI

Build scalable software and AI-powered products.

Platform & API toolingDesign systems at scaleAI product interfaces
Technology visual
05EducationLearning · Engagement · Completion

Modern EdTech platforms for smarter learning.

Course & lesson flowsProgress & assessmentLearner engagement
Education visual
06RetailStorefront · Checkout · Loyalty

Smart retail solutions that drive growth and sales.

Storefront & merchandisingCheckout conversionLoyalty & retention
Retail visual
07InsuranceClaims · Policies · Compliance

Automate claims, policies, and compliance.

Claims automationPolicy managementQuote & underwriting flows
Insurance visual
08Compliance & GovernanceAudits · Risk · Controls

Simplify compliance, audits, and risk management.

Audit workflowsRisk dashboardsPolicy & controls UX
Compliance and Governance visual
09Transportation & LogisticsFleet · Supply chain · Tracking

Optimize logistics and supply chain operations.

Fleet & dispatchShipment trackingWarehouse operations
Transportation and Logistics visual
10EnergyGrid · Monitoring · Sustainability

Energy platforms for monitoring, efficiency, and sustainability.

Monitoring & telemetryUsage analyticsSustainability reporting
Energy visual
✳  TOOLS & EXPERTISE

The tools I design and build with, end to end.

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Figma
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Claude
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Webflow
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Framer
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Adobe XD
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v0
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Gemini
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Photoshop
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Illustrator
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Sketch
✳  FAQS
What does SaaS product design include?

Research, user flows, information architecture, UI design for every state, and a design system — covering onboarding, core workflows, admin, and billing surfaces.

How long does a SaaS engagement take?

A focused module such as onboarding takes two to four weeks. A full product design engagement typically runs six to twelve weeks depending on scope.

Do you work with our existing design system?

Yes. I design within your system and extend it where needed, or build the foundations if you don't have one yet.

Can you support the engineering handoff?

Yes — annotated specs, component documentation, and review during build so what ships matches what was designed.

Design SaaS that sticks.

Tell me which funnel step is leaking — I'll scope the design work that fixes it.